Privacy Policy

Last updated: November 22, 2024

1. Information We Collect

Account Information

When you create an account or use our authentication services, we collect:

  • Email address (for account identification and communication)
  • Name and profile information (from OAuth providers like Google, GitHub)
  • Authentication tokens and session data

Usage Data

We collect information about how you use our service:

  • Files processed and edited (temporarily stored for processing)
  • Feature usage statistics and performance metrics
  • Error logs and debugging information
  • Browser type, device information, and IP address

Payment Information

Payment processing is handled securely by Paddle. We do not store your payment card details. Paddle may collect and process:

  • Billing address and payment method information
  • Transaction history and subscription status
  • Tax information as required by local regulations

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our STL editing services
  • Authenticate users and manage accounts
  • Process payments and manage subscriptions through Paddle
  • Send important service notifications and updates
  • Analyze usage patterns to improve our platform
  • Provide customer support and technical assistance
  • Ensure security and prevent unauthorized access

3. Data Storage and Security

File Processing

STL files uploaded for editing are processed in your browser and temporarily stored on our servers. Files are automatically deleted after processing and are not permanently stored unless you explicitly save them.

Data Security

We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure authentication using OAuth providers
  • Regular security audits and updates
  • Access controls and monitoring systems

Data Retention

We retain your account information and usage data for as long as your account is active. You may request account deletion at any time by contacting us.

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

  • Service Providers: With trusted partners like Paddle for payment processing and Vercel for hosting
  • Legal Requirements: When required by law or to protect our rights and the safety of our users
  • Business Transfer: In the event of a merger, acquisition, or sale of assets

5. Third-Party Services

Payment Processing

We use Paddle as our payment processor. Paddle is a merchant of record and handles all payment processing, tax calculation, and compliance. Please review Paddle's Privacy Policy for information about how they handle your payment data.

Authentication Providers

We use OAuth authentication with Google and GitHub. These services may collect and process information according to their own privacy policies.

Hosting and Infrastructure

Our service is hosted on Vercel and uses various cloud infrastructure providers. These services may process your data as part of providing our service.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Correct: Update or correct inaccurate information
  • Delete: Request deletion of your account and personal data
  • Portability: Request your data in a portable format
  • Object: Object to certain processing of your data

To exercise these rights, please contact us at stleditor@protonmail.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain user sessions and authentication
  • Remember user preferences and settings
  • Analyze usage patterns and improve our service
  • Ensure security and prevent fraud

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

8. International Data Transfers

Our service is provided globally, and your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: stleditor@protonmail.com
Subject Line: Privacy Policy Inquiry